Shipping policy

Shipping & Digital Delivery Policy

Last Updated: September 2026

At [Store Name], all products sold through our store are digital products. We do not ship physical products.

1. Digital Delivery

After your payment has been successfully completed, your digital product will be delivered electronically.

Depending on the product, you may receive:

  • A download link

  • A digital file

  • An editable Canva template link

  • Access instructions

  • A personalized digital invitation or design

2. Delivery Time

Most digital products are delivered automatically after payment confirmation.

For personalized or custom-made products, additional processing time may be required. The estimated processing time will be indicated on the relevant product page.

3. Delivery Email

Your digital product or access link may be sent to the email address provided during checkout.

Please make sure that your email address is correct before completing your purchase.

If you do not receive your product, please check your:

  • Inbox

  • Spam or junk folder

  • Promotions folder

4. Canva Templates

For products delivered as Canva templates, you may receive a link allowing you to access and edit the template.

You may need a Canva account and an internet connection to use the template.

Canva is a third-party platform and its own terms and policies may apply.

5. Personalized Digital Products

For personalized products, delivery may take longer because the product needs to be prepared according to the information provided by the customer.

You are responsible for providing accurate information, including names, dates, times, and other event details.

6. No Physical Shipping

No physical item will be shipped.

There are no:

  • Shipping fees

  • Physical delivery charges

  • Tracking numbers

  • Postal deliveries

All products are delivered digitally.

7. Problems With Delivery

If you have completed your purchase but cannot access or download your digital product, please contact us at:

Email: [Your Email Address]

Please include your order number and the email address used to place the order so that we can assist you.

8. Contact

If you have any questions regarding digital delivery, please contact:

Store Name: [Store Name]
Email: [Your Email Address]
Country: [Country]